We’ve come a long way in a short time. It was only in 2007 that Apple launched the iPhone. But now smartphones and tablets are here to stay – and the challenge is to reap the business benefits while staying secure.
In this module, we’ve covered the basics of how mobile devices work, including the OS (for example, iOS or Android), connectivity (for example, Wi-Fi or mobile data) and, most importantly, the apps that help us get things done.
We’ve learned that by separating highly secure business apps and data from our personal apps and data – a concept known as ‘containerisation’ – we can live and work flexibly while staying more secure.
And we’ve discovered that more of us will be downloading secure apps from enterprise app stores – no matter which type of device we happen to use.
What might the future bring?
None of us know what the future will bring, but we can point to the following trends:
There will be rising numbers of ‘millennials’ in the workplace – that is, young people who only know 21st-century technology. As this happens, the mobile workplace will become inevitable: already, 16–24-year-olds use smartphones for nearly five hours per day, says Ofcom (Source: The Communications Market Report, © Ofcom 2016)
The Internet of Things
We’re starting to see more and more connected devices in homes and workplaces – from wireless speakers to ‘smart watches’ to internet-controlled lighting and heating systems.
This so-called ‘Internet of Things’ is a security issue. As employees, we may need to learn that it’s as important to protect the password for the sprinkler system as for the company accounts – because that might be the first step toward a cyber-attack.
Finally, cyber-attackers are getting more creative and sophisticated in both how they attack and the uses they can find for data – with cyber-attacks a weapon in global politics and corporate espionage, as well as more mundane scams
Whatever the future holds, the lesson is to reap the benefits of mobility – while accepting that we’re all responsible for security.
And the better the tools we can find to support that, the better.