Barclays Digital Wings is a FREE and fun learning tool designed to develop and grow your digital confidence.
Read through each section below, then test what you’ve learned with our final challenge.
Read the articles below, take the quiz and pass module ‘CRM and cloud computing in association with Salesforce’ to earn your badge.
Learn what CRM is and how it helps businesses to provide better service to customers.
Learn about the social media aspects of CRM.
Learn about the role mobile technology plays in marketing to customers using CRM.
Learn more about cloud computing and how it works with CRM.